Privacy Policy

Last updated: May 2026

1. Introduction

Store Rite Logistics Limited (“we”, “us”, or “our”) is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and share your personal information in accordance with the New Zealand Privacy Act 2020.

By using our website or engaging our services, you agree to the collection and use of information as described in this policy.

2. Who We Are

Store Rite Logistics Limited is a New Zealand registered company. Our registered address is 59 Dalgety Drive, Wiri, Auckland 2104. You can contact us at chris.odriscoll@storerite.co.nz or by calling +64 9 276 5813.

3. What Personal Information We Collect

We may collect the following types of personal information:

• Your name, email address, phone number, and postal address when you submit an enquiry or quote request.
• Business name and contact details when you become a client or engage our services.
• Payment and billing information required to process invoices.
• Information you provide when communicating with us by email, phone, or through our website.
• Technical information such as your IP address, browser type, and pages visited when you use our website.

4. How We Collect Personal Information

We collect personal information directly from you when you:

• Submit an enquiry or quote request through our website.
• Contact us by phone or email.
• Enter into a service agreement with us.
• Use our customer portal.

We may also collect information automatically through cookies and similar technologies when you visit our website. Please see our cookie policy below for more detail.

5. Why We Collect Personal Information

We collect and use your personal information to:

• Respond to your enquiries and provide quotes.
• Deliver our logistics, warehousing, and fulfilment services.
• Manage your account and communicate with you about your orders and stock.
• Process payments and manage billing.
• Meet our legal and regulatory obligations.
• Improve our website and services.
• Send you relevant service updates or information where you have consented to receive these.

6. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from loss, unauthorised access, disclosure, or misuse. This includes secure systems, restricted access controls, and staff training on privacy obligations.

We retain your personal information only for as long as it is needed for the purpose it was collected, or as required by law.

7. Sharing Your Personal Information

We do not sell your personal information to third parties. We may share your information with:

• Courier and freight providers to facilitate delivery of your goods.
• IT and software providers who support our systems and customer portal.
• Professional advisers such as accountants or legal counsel where required.
• Government agencies or regulators where required by law.

Any third parties we share information with are required to handle it in accordance with applicable privacy laws.

8. Your Rights Under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

• Ask whether we hold personal information about you.
• Request access to your personal information.
• Request that we correct any personal information that is inaccurate or out of date.
• Complain to the Privacy Commissioner if you believe we have breached your privacy rights.

To exercise any of these rights, please contact us at chris.odriscoll@storerite.co.nz. We will respond to your request within 20 working days as required by law.

9. Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use our site. Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Store Rite Logistics Limited
59 Dalgety Drive, Wiri, Auckland 2104
Email: chris.odriscoll@storerite.co.nz
Phone: +64 9 276 5813
Website: www.store-rite.co.nz

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner at www.privacy.org.nz.